What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity and process transactions — your name, mobile number, and the wallet details you submit for JazzCash, Easypaisa or Raast deposits and withdrawals. We also collect device identifiers and session data
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to keep your account secure across mobile and browser sessions. Payment transaction records — the amount, method and timestamp of each deposit or withdrawal — are retained as required for financial record-keeping. We do not store your full wallet PIN or banking credentials; those stay inside
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your own payment app. Cookies and similar tracking tools help us remember your login state and preferred settings, so returning to the lobby from your phone picks up where you left off. We use this data to run your account, process your payments, detect fraud, and
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respond to support requests. We do not sell, rent or trade your personal information to marketing companies. Third-party payment processors — the rails that carry your JazzCash, Easypaisa and Raast transactions — receive only the data they need to complete your transfer, and they operate under
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their own privacy commitments. Where local law in Pakistan requires additional disclosures or restrictions, those requirements take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.